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Seems like every year 5 employees are standing and doing nothing and the food comes out warm and takes FOREVER!!! Very frustrating. Even when the restaurant only has a few customers.

2) The service is still painfully slow at Sids for lunch and dinner. Elevators are still a little slow in the bldg, but better. I only received 5 2) Candace at the Fortuna, kept dragging the loud chairs across the floor while busing tables which was excrutiating to the ears and loud, while trying to work and eat my lunch. Deondre was fantastic and so were the housekeepers., 1) The 'go green' are delayed by a day, so I didn't get all 6 of my $10 coupons. To come back to a nice room that is quiet makes my day. I stay for 7 days and working 10 hours a day. I went back to the front desk and Deondre gave me a BEAUTIFUL room and was so helpful with other items and details about the hotel. This year I got to my room and the air conditioning was not working. I stay here every year for the National Hardware show.(for 10 years) Your front desk and housekeeping staff goes above and beyond to accomodate and please the guests.

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